Upgrade to a new Electric Heat Pump Claim upto $2800 in Government Rebates
Choosing Safe Planet means choosing quality, affordability, and a greener planet for future generations
How do you get started?
Our Team of skilled & experienced installers handle all VEU paperwork, so that you can enjoy a seamless installation process
Express Your Interest
Enter your details to check your eligibility for a new energy-efficient heat pump system at a significantly reduced cost.
We'll Evaluate Your Eligibility
Our team will contact you shortly to confirm your eligibility and assess your current system to determine your heat pump upgrade options.
Schedule a Professional Installation
Our licensed professionals will take care of the entire upgrade, from removing your old system to installing your new heat pump with precision.
Start Enjoying Your Enhanced System
Start enjoying the benefits of your new heat pump right away, with improved comfort and reduced energy usage.
"The guys from Safe planet arrived on time installed the electric water heater efficiently, worked hard and did a great job. Thank you"
- Tony Manunzio
"Installed Emerald Planet 270 liters heat pump, very happy with the product and service 👍"
- Maninder Singh
"Installed Emerald Planet heatp pump under the rebate programme, Quick response time, and communication was Excellent."
- Simerjot Mann
"I had a wonderful experience with Safe Planet. My family and i were without hot water for two days. My wife called Safe Planet and the owner processed our rebate and the heat pump was installed the very next day."
- Ronaldo Hill
"Christopher, Jason, and Param from Safe Planet demonstrated remarkable service throughout the entire process, from initial inquiry to installation. Their promptness, helpfulness, and wealth of information made the experience hassle-free. I highly recommend Safe Planet due to the professionalism and efficiency of their team members."
- Kuljeet Singh
Our Client’s Testimonials
Real feedback from our clients that reflects our quality, reliability, and commitment to excellence.
125+
Trusted and Happy Customer
"Safe planet installed a brand new heat pump at my home in an emergency situation, was out of hot water for a week got in touch with them and found out that I was eligible for all the rebates, and a new unit was installed in just 2 days. Great to deal with, highly recommend to all."
- Jim Nakamura
"its been 6 months since I have installed can see my gas bill down by couple Of hundred dollar’s already Got in touch with patrick over the call. he explained me the over all process ,firstly I applied for solar vic rebate which took only 5-10 minutes , got approval in 1 day the installation tram got in touch completing the install in just few hours. say no to gas and yes to heat pump."
- Malkeet Shergill
"Thanks for the new hot water heat pump. Great service, very informative and installed in no time. Great after installation service, easy to contact and very professional. Recommend."
- Paul Bostock
"Awesome service!! The team is very accomodating , Process is quick and hassle free . Legit and service is professional"
- Rachel FC
"The guys from Safe planet arrived on time installed the electric water heater efficiently, worked hard and did a great job. Thank you"
- Tony Manunzio
Frequently Asked Questions
Have questions about our services, shipping process, or pricing? Find answers to the most common queries here.
Most Victorian homeowners are eligible if they’re replacing an existing gas or electric heating system with an approved, energy-efficient split or ducted reverse-cycle system. Eligibility depends on factors like your current system, the size of the upgrade, and your property type. A quick rebate check will confirm what discounts apply to your home.
Savings vary depending on your setup, but many households save between $2,000 and $9,000, with larger or multi-room upgrades unlocking even higher discounts. In some cases, total upfront savings can be up to $8,000, significantly reducing installation costs.
No. All rebates are applied upfront and processed through us as a VEU-accredited provider. There’s no government paperwork for you to manage — we handle the rebate side so you can focus on choosing the right system.
Eligible upgrades include single split systems for individual rooms, multi-head split systems that allow multiple rooms to be connected to one outdoor unit, and ducted reverse-cycle systems designed for whole-home heating and cooling. Your eligibility will depend on the system you are replacing as well as the energy efficiency rating of the new system you choose.
Yes. Modern reverse-cycle systems can be up to 3 times more efficient than older gas or electric heaters. Many households see energy bill reductions of up to 70%, especially when upgrading from outdated systems and using smart controls like timers and zoning.